Is Your Facility Service Provider Naughty or Nice?
The importance of good communication can never be over-emphasized.
Is your facility service provider efficient, honest and pleasant in their communication?
Response Times – A valued client is handled promptly. Does your provider show you that they value you and your property?
Transparency – A picture is worth a thousand words, especially when it comes to making sure a service has been rendered properly. A facility service provider with a cloud-based work order system makes it easy for you to check the status of the services to your property. This transparency builds trust, so you can be confident that your provider is fulfilling their promises.
Good Attitude – Why make your job any more difficult than it has to be? Your service provider should be making your job not only easier, but also more pleasant. Good communication becomes great communication when there are positive attitudes.
At TWS, we match you with a property coordinator to suit your preferences and your property’s needs. What is a property coordinator, anyway? Watch this brief video to learn about their role in serving you and your property.
Let TWS Facility Services show you what great customer service looks like in the new year. Contact one of our representatives and create a service package that suits your needs: 888-883-1915