Reportrack is the documentation and reporting system behind every TWS service visit — giving property managers real-time proof of completion, timestamped photos, and GPS-verified records. No more guessing. No more chasing vendors.
You manage multiple properties, multiple vendors, and more moving parts than anyone can physically track. When a service is completed at 11 p.m. on a Friday, how do you know it actually happened?
Reportrack solves that. It's the documentation and reporting system built into every TWS service — and it's changing the way property managers stay informed without ever setting foot on-site.
From the moment your TWS crew arrives to the time they leave, every step is documented, GPS-verified, and available in your Reportrack dashboard.
TWS places barcode stickers at specific service locations throughout your property — trash enclosures, parking areas, utility closets, building entrances, and more.
One-time setupBefore starting work, the TWS technician scans the barcode. This logs their GPS location and timestamps their arrival — confirming they're physically at the right spot.
GPS verifiedThe technician photographs the area before any work begins. This creates a documented baseline — what your property looked like when they arrived.
Timestamped photoWork gets done — trash collection, sweeping, pressure washing, porter service, or any of the nine TWS services. If anything unusual is noticed, it's flagged in the system immediately.
Issue flagging includedOnce the work is complete, the technician takes an after photo and scans the barcode again — logging the completion time and confirming the job is done.
Completion verifiedEverything is captured and available instantly: timestamped records, GPS scan trail, before & after photos, and any flagged issues. You see it — without making a single site visit.
Access anytime
Every photo is tagged with a timestamp and a GPS "View Location" link — so you know exactly when and where it was taken.
Your Reportrack dashboard gives you a complete picture of everything happening at your property — organized into four simple views.
A complete, chronological log of every service visit at your property — including start time, end time, service type, and a green verified checkmark when the visit is complete.
See exactly where your crew was on-site and when. Each barcode scan appears as a GPS-pinned entry — showing which location was serviced and the precise time of each scan.
Track open requests and completed work in one place. Work orders are organized by property, assigned a due date, and updated in real time — so nothing falls through the cracks.
Every service record includes timestamped before and after photos, each tagged with a GPS "View Location" link. Visual proof your property was serviced — exactly as promised.
Reportrack doesn't just document what happened — it surfaces what your crew found while they were there. Here are three real examples of what that looks like.
During a routine landscaping visit, the crew noticed a cracked sprinkler head spraying water against a building's foundation. It wasn't on the work order. Nobody had reported it. Because the crew documents property conditions during every visit, it got flagged immediately.
An overnight parking lot sweeping crew spotted fresh graffiti on a retaining wall during their shift. They photographed it, logged it in Reportrack, and the property manager had documentation waiting in their inbox by morning.
During an evening janitorial walkthrough, a crew member noticed a section of lifted concrete near a building entrance. It was a liability risk hiding in plain sight. The issue was photographed and logged through Reportrack before the night was over.
Most vendors tell you the work got done. Reportrack shows you. That's the difference between a promise and proof — and it's included with every TWS service at no extra cost.
Explore All TWS ServicesChoose a service to learn more — and know that Reportrack documentation is included with all of them.
Or give us a call — we're here to help.
(888) 883-1915