Included with every TWS service

The Next Best Thing to
In-House.

Reportrack is the documentation and reporting system behind every TWS service visit — giving property managers real-time proof of completion, timestamped photos, and GPS-verified records. No more guessing. No more chasing vendors.

100% free for all TWS Facility Services clients
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REPORTRACK DASHBOARD
Reportrack Service Records dashboard showing timestamped service completions
Timestamped Service Records
GPS-Verified Location Scans
Before & After Photo Documentation
Proactive Issue Flagging
What Is Reportrack?

Accountability You Can See, Not Just Hear About

You manage multiple properties, multiple vendors, and more moving parts than anyone can physically track. When a service is completed at 11 p.m. on a Friday, how do you know it actually happened?

Reportrack solves that. It's the documentation and reporting system built into every TWS service — and it's changing the way property managers stay informed without ever setting foot on-site.

  • Real-time proof of service completion at each location
  • GPS-verified scans confirm your crew was physically on-site
  • Timestamped before & after photos for every service visit
  • Proactive issue flags sent directly to your inbox
  • Zero extra cost — included with every TWS service
Reportrack
Reportrack location scan panel showing GPS-verified check-ins at property locations
How It Works

Six Steps. Complete Accountability.

From the moment your TWS crew arrives to the time they leave, every step is documented, GPS-verified, and available in your Reportrack dashboard.

1
QR Codes Are Placed at Your Property

TWS places barcode stickers at specific service locations throughout your property — trash enclosures, parking areas, utility closets, building entrances, and more.

One-time setup
2
Crew Scans In at the Service Location

Before starting work, the TWS technician scans the barcode. This logs their GPS location and timestamps their arrival — confirming they're physically at the right spot.

GPS verified
3
Before Photo Taken

The technician photographs the area before any work begins. This creates a documented baseline — what your property looked like when they arrived.

Timestamped photo
4
Service Is Performed

Work gets done — trash collection, sweeping, pressure washing, porter service, or any of the nine TWS services. If anything unusual is noticed, it's flagged in the system immediately.

Issue flagging included
5
After Photo Taken & Scan Out

Once the work is complete, the technician takes an after photo and scans the barcode again — logging the completion time and confirming the job is done.

Completion verified
6
Your Report Is Waiting in the Dashboard

Everything is captured and available instantly: timestamped records, GPS scan trail, before & after photos, and any flagged issues. You see it — without making a single site visit.

Access anytime
Reportrack photo documentation showing before and after photos with timestamps and GPS location links

Every photo is tagged with a timestamp and a GPS "View Location" link — so you know exactly when and where it was taken.

Your Client Dashboard

Four Views. Total Visibility.

Your Reportrack dashboard gives you a complete picture of everything happening at your property — organized into four simple views.

Service Records

A complete, chronological log of every service visit at your property — including start time, end time, service type, and a green verified checkmark when the visit is complete.

Reportrack service records log with completion checkmarks and timestamps
Location Scans

See exactly where your crew was on-site and when. Each barcode scan appears as a GPS-pinned entry — showing which location was serviced and the precise time of each scan.

Reportrack location scan log showing GPS-verified check-ins at named property areas
Work Orders

Track open requests and completed work in one place. Work orders are organized by property, assigned a due date, and updated in real time — so nothing falls through the cracks.

Reportrack work orders dashboard with status, property, and due date columns
Photo Documentation

Every service record includes timestamped before and after photos, each tagged with a GPS "View Location" link. Visual proof your property was serviced — exactly as promised.

Reportrack photo upload panel showing timestamped photos with GPS location links
Reportrack in Action

Problems Caught. Before They Became Bigger Problems.

Reportrack doesn't just document what happened — it surfaces what your crew found while they were there. Here are three real examples of what that looks like.

01
A Broken Sprinkler Head Caught Before It Caused Real Damage

During a routine landscaping visit, the crew noticed a cracked sprinkler head spraying water against a building's foundation. It wasn't on the work order. Nobody had reported it. Because the crew documents property conditions during every visit, it got flagged immediately.

The property manager received a photo and condition note through Reportrack within minutes — and had it repaired before it became a water damage claim.
02
Graffiti Removed Within 24 Hours of It Appearing

An overnight parking lot sweeping crew spotted fresh graffiti on a retaining wall during their shift. They photographed it, logged it in Reportrack, and the property manager had documentation waiting in their inbox by morning.

A pressure washing crew was dispatched the same day. The graffiti was gone before tenants arrived for work — with before-and-after photos confirming the result.
03
A Tripping Hazard Flagged During After-Hours Service

During an evening janitorial walkthrough, a crew member noticed a section of lifted concrete near a building entrance. It was a liability risk hiding in plain sight. The issue was photographed and logged through Reportrack before the night was over.

The property manager had the documentation they needed to schedule a repair — and evidence of due diligence if anything had happened in the meantime.
No additional cost. No extra setup.

Reportrack Is Free for Every TWS Client.

Most vendors tell you the work got done. Reportrack shows you. That's the difference between a promise and proof — and it's included with every TWS service at no extra cost.

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Our Services

Every TWS Service, Backed by Reportrack.

Choose a service to learn more — and know that Reportrack documentation is included with all of them.

Or give us a call — we're here to help.

(888) 883-1915
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