The Next Best Thing to
In-House.
REPORTRACK is the documentation and reporting system behind every TWS service visit — giving property managers real-time proof of completion, timestamped photos, and GPS-verified records. No more guessing. No more chasing vendors.
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Accountability You Can See, Not Just Hear About
You manage multiple properties, multiple vendors, and more moving parts than anyone can physically track. When a service is completed at 11 p.m. on a Friday, how do you know it actually happened?
REPORTRACK solves that. It's the documentation and reporting system that gives property managers full visibility into every TWS service — changing the way you stay informed without ever setting foot on-site.
- Real-time proof of service completion at each location
- GPS-verified scans confirm your crew was physically on-site
- Timestamped property area photos for proactive issue documentation
- Proactive issue flags sent directly to your inbox
- Create and track your own work orders within the system
- Supervisor inspection reports available in your dashboard
How It Works
Six Steps. Complete Accountability.
From the moment your TWS crew arrives to the time they leave, every step is documented, GPS-verified, and available in your REPORTRACK dashboard.
TWS places QR code stickers at specific service locations throughout your property — trash enclosures, parking areas, utility closets, building entrances, and more.
One-time setupBefore starting work, the TWS technician scans the QR code. This logs their GPS location and timestamps their arrival — confirming they're physically at the right spot.
GPS verifiedThe technician photographs any problem areas identified during their shift — such as water leaks, graffiti, or damage — creating a documented record of issues when they were first observed.
Timestamped photoWork gets done — trash collection, sweeping, pressure washing, porter service, or any of the nine TWS services. If anything unusual is noticed, it's flagged in the system immediately.
Issue flagging includedTo close out the shift, the technician scans the QR code — capturing the completion time and confirming the job has been successfully completed.
Completion verifiedEverything is captured and available instantly: timestamped records, GPS scan trail, service photos, and any flagged issues. You see it — without making a single site visit.
Access anytime
Every photo is tagged with a timestamp and a GPS "View Location" link — so you know exactly when and where it was taken.
Four Views. Total Visibility.
Your REPORTRACK dashboard gives you a complete picture of everything happening at your property — organized into four simple views.
A complete, chronological log of every service visit at your property — including start time, end time, service type, and a green verified checkmark when the visit is complete.
See exactly where your crew was on-site and when. Each QR code scan appears as a GPS-pinned entry — showing which location was serviced and the precise time of each scan.
Create and track your own work orders, or view completed ones — all in one place. Work orders are organized by property, assigned a due date, and updated in real time — so nothing falls through the cracks.
Every service record includes timestamped, GPS-tagged photos of problem areas and property conditions — each linked with a "View Location" pin. Visual proof your property was serviced — exactly as promised.
Problems Caught. Before They Became Bigger Problems.
REPORTRACK doesn't just document what happened — it surfaces what your crew found while they were there. Here are three real examples of what that looks like.
An overnight parking lot sweeping crew spotted fresh graffiti on a retaining wall during their shift. They photographed it, logged it in REPORTRACK, and the property manager had documentation waiting in their inbox by morning.
During an evening janitorial walkthrough, a crew member noticed a section of lifted concrete near a building entrance. It was a liability risk hiding in plain sight. The issue was photographed and logged through REPORTRACK before the night was over.
A property manager had an ownership walk scheduled for the next day. Instead of scrambling to verify vendor work across the property, they opened REPORTRACK and confirmed every service had been completed — with clear records, GPS-verified scans, and timestamped photos.
Add REPORTRACK to Any TWS Service.
Most vendors tell you the work got done. REPORTRACK shows you. That's the difference between a promise and proof — available as an add-on to any TWS service, with pricing tailored to your property and service volume.
Request a QuoteEvery TWS Service, Backed by REPORTRACK.
Choose a service to learn more — and see how REPORTRACK adds accountability to every one.
Or give us a call — we're here to help.
(888) 883-1915